If you have any questions or concerns regarding how MintProducts manages, accesses or uses your personal information, please write us at PO Box 10592 Bedford, NH 03110, email us at email@example.com, or call 1-866-665-6468 during business hours.
INFORMATION COLLECTED BY MINTPRODUCTS
We do not collect any personal information from our customers without prior consent. Information is collected when customers access our website via computer, mobile device or other technologies, through social networking sites used by MintProducts (Facebook, Twitter, YouTube, Instagram, Pinterest, LinkedIn), via email (sales@mintproducts), or via phone when speaking with a Customer Service Representative. When placing orders, browsing our website, engaging with us through social media or email, or requesting to be added to our email mailing list, customers willingly enter or share personal information such as: name, billing and shipping address (street, city, state/province, country, zip/postal code), telephone number, email address, fax number, and payment information. Payment information includes credit card number, expiration date, and CVV security code. Payment information is never stored and sent directly to our credit card processor. Once your order has been placed MintProducts only has access to the last 4 digits of a customer's credit card. We may, on occasion, contact you or request you contact us to re-provide your credit card number. Please note this is for your security and is to ensure fraud is not being committed. If you do not provide the requested information, MintProducts has the right to cancel your order. Again, payment information, if re-provided, is not stored as stated above, and is deleted as soon as possible.
Customer and payment information is collected via our website forms or via phone with one of our Customer Service Representatives. This information is necessary to complete orders and/or to receive our emails. At times, additional data may be collected for participation in contests or promotions but will adhere to the policies listed here.
We do not knowingly collect data from minors nor fulfill orders placed by minors. We consider minors to be 13 years of age or younger. If it is brought to our attention that an order was placed by a minor or that we have collected information from a minor, it will be deleted from our system.
MintProducts may enter into agreements with third parties, such as Google and Bing, to allow them to personalize advertisements displayed to our customers on the internet, based on non-personal technical information collected when visiting our site. Customers may opt-out of viewing Google advertisements by visiting the Ads Preferences Manager and customizing their settings. Customers may control their Microsoft (Owner of Bing Search Engine) Account and Ad Preferences by visiting the Privacy Dashboard and adjusting the settings. Alternatively, customers may use the Consumer Opt Out tool provided by the National Advertising Institute (NAI) to assist in opting-out of interest-based advertising. Please note you will still see advertising while browsing the web, it just may not be as tailored to your interests and browsing history as in the past.
Any data collected by MintProducts is never shared, sold, or rented to third parties without prior consent.
YOUR INFORMATION IS SECURE
MintProducts takes every precaution to protect your privacy and uses industry standard SSL (Secure Sockets Layer) encryption technology. This means any information you enter on our site will be seen by us and only us. We maintain a security certificate so you can see for yourself that you are ordering from a secure site. MintProducts is also tested quarterly by SecurityMetrics to ensure that high security standards are maintained to protect against the misuse of customer credit card and personal information.
The security of a customer's connection can be verified by looking for https in the URL address of the browser window, especially during online checkout (the s means secure). Customers can also look for a closed padlock in the site address box or the lower right-hand corner of the browser window.
Please keep in mind that it is the responsibility of the customer to protect their account password associated with MintProducts. We caution consumers to keep account information stored in a safe place and to not reveal it to anyone. Customers using a shared or public computer are encouraged to log out of MintProducts.com before closing the browser window. This ensures no one else will be able to access the customers account. Password recovery can be used when a customer cannot recall their MintProducts.com account password. Customer passwords cannot be retrieved by MintProducts employees, but can be reset to a temporary password.
USE AND SHARING OF INFORMATION GATHERED BY MINTPRODUCTS
MintProducts uses information collected on our website, via phone, social platforms, and via third party partners to provide customers with business related services. These services include: processing transactions, communicating and providing information about orders/products, replying to inquiries, tailoring advertisements and website content, preventing fraud and verifying customer identity, offering special sales and promotions, improving marketing efforts and website use and functionality, and to perform other business services as needed or as described elsewhere in this policy or in our Terms and Conditions.
MintProducts operates within the United States and at this time, only ships to addresses within the United States and its territories. Therefore, to the best of our knowledge, MintProducts customer data is not being transferred or processed internationally outside of the United States and its territories. Any data collected by MintProducts is never shared, sold, or rented to third parties without prior consent.
EMAIL MAILING LIST
When visiting MintProducts.com or creating an account/registering with MintProducts, customers have the option to opt-in to receive promotional emails by ticking a box. If the customer does not tick the box, they will not be added to our promotional email list. We do not add customer's email addresses to our newsletter mailing list without prior consent. Promotional emails contain information on sales, special offers, new product releases, coupon codes, market news, etc. If a customer wishes to unsubscribe from our promotional and sales emails, they may use the unsubscribe link at the bottom of the email they received or contact us via mail or email to request removal. Please be aware, customers may receive emails from MintProducts regarding order status or order issues - these emails are separate from our promotional emails. Customers cannot unsubscribe from these emails as they are necessary in order for us to communicate with you, the customer, about your order.
MintProducts customers have the right to request, change, delete, or request deletion of any data collected or stored by us. Modifications to customer accounts can be made via the “Modify Profile” link when logged in to a MintProducts account. Alternatively, customers can request in writing via mail or email that their data be changed, deleted, or viewed (customer data can only be viewed by customer; we will not share data of family members or friends). While we can make changes to customer account information via phone for ordering and communication purposes, we cannot delete information via phone as we must receive written notification.
If you have any questions or concerns regarding how MintProducts collects, manages, accesses, or uses your personal information, please do not hesitate to contact us via mail, email, LiveChat, or phone via the information below.
Updated February 2019.
P.O. Box 10592
Bedford, NH 03110